Below FAQ are some common concerns of our YUMBABEs before purchasing the deals, if you have other questions, please just send it to support@yumbabe.com

We offer different sizes for every piece of clothing. Each product should have their own measurements for you to compare yourself or a garment you have. If there is none, let us know by email and we can get measurements for you! 

In the size guide, there are Tile size and Recommend size, which could be helpful for you to choose the right size. All the size may have 2-3cm differs due to manual measurement. Please strictly follow the size chart to select the size. Do not select directly according to your habits. 

***Also please read the "Attention" part of some products which may give you some tips about washing, wearing, etc. ***

Yes we do ship EVERYWHERE and shipping is FREE in 99.9% of cases!

We ship from our partnered factories located in China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing. Our shop's currency is in USD though!

Order processing time takes 1-7 business days before shipment. Deliveries take usually 1 week to 3 weeks! However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 2 months. It depends on what you purchased/where you live! You can 'CONTACT US' or email hello@soaestheticshop.com for specific shipping times.

While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from where we produce (China). If it does not arrive within 8 weeks upon ordering, we can help reship your order or refund guaranteed! :) 

We ship from different parts of China using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country (very rarely this happens).

If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

You can pay by credit card or debit card. No 'mailed cash' or bank transfers, etc.

We offer special deals and discount for our customers. Before your checkout, please view your cart. In the cart page, you will see all the promotions which could be claimed.

The default prices of our cases are in USD. But can be purchased from any country with any currency. Although you may see the price of our items in your currency, during checkout, the price will go back to USD numbers, so do not be alarmed by that! Your currency will simply convert to USD upon paying.

We DO NOT issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order, we can cancel your order and refund your money!

Unfortunately, there are strictly no returns UNLESS there are defects in the products. If there is, please inform us within a WEEK OF RECEIVING. In that case, we would be happy to help find the solution for the issue!

We do not do exchanges. All of our products have different measurements, so it is VERY important to compare the measurements in each product to the measurements of a garment you already own at home for accuracy. Are there no measurements or you want more information about a specific product? Email us!